15. April, 11:00 am, MXP Booth #1901 at Seatrade Cruise Global

Join the session and discover how how Artificial Intelligence enhances guest experience and boosts revenue.

Artificial intelligence is reshaping cruise operations and the digital guest journey. MXP AI embeds cruise-specific intelligence directly into operational systems, workflows, and decision processes across the MXP Enterprise Platform.

AI models analyze cruise guest profiles, preferences, and historical behavior to deliver personalized recommendations for onboard activities, services, and excursions. The voice-enabled MXP AI Chatbot provides guests with multilingual access to cruise information and service bookings, enhancing guest self-service engagement.

AI-powered forecasting supports smarter planning and provisioning by analyzing seasonal demand, guest demographics, itinerary patterns, and real-time operational data. Cruise lines gain improved capacity utilization across tours and onboard activities.

The new AI Audio Translation feature enables live tour guides with multilingual real-time audio translation, enhancing both accessibility and engagement for international guests.

Purpose-built AI models transform cruise data into intelligent recommendations, optimized capacity utilization, and data-driven decision support across ship and shore operations.

About MXP

MXP is the award-winning and innovative software partner for the global cruise industry, delivering the leading MXP Enterprise Platform designed specifically for cruise operations. With over 400 installations across more than 60 cruise brands, MXP has become the go-to solution for increasing revenue, enhancing the guest experience, and supporting end-to-end operations onboard and ashore.
Learn more at www.mxp.com and follow MXP on LinkedIn for the latest company and product updates.