The only fully integrated Guest Experience Platform was designed exclusively for the unique needs of the cruise industry. With its unparalleled range of purpose-built solutions, APIs, AI sales recommendations, and a guest self-service AI chatbot, MXP offers a one-stop platform to manage the entire customer journey, from pre-cruise sales/check-in/data enrichment to all onboard activities and post-cruise data analysis.

The largest number of mobile applications streamline all shipboard processes, improve the guest experience, increase operational efficiency, and maximize revenues. The use of the latest technologies and innovative features, combined with the best TCO, have made MXP the go-to solution for 60 cruise brands.

The MXP Enterprise Platform ensures processes, business rules, and revenue management are consistent and optimized throughout the organization (office, ships, warehouses, e-commerce, guests, employees, and vendors). It is available as a stand-alone solution and allows full data synchronization across all installations, access to all data for BI/data analysis, data enrichment, and AI, as well as integration with other systems via APIs.

The MXP Enterprise Platform offers cruise lines a one-stop solution for the entire customer journey, delivering a complete and enriched experience at every touchpoint.