MXP POS
MXP Enterprise POS
Deliver faster service, boost revenue, and exceed guest expectations - all with one intelligent POS solution. Built for cruise operations, MXP POS empowers your crew to serve guests anywhere onboard, reduce waiting times, and upsell effortlessly. From mobile ordering to self-service kiosks, every transaction becomes a moment to delight and a driver for growth.
Why MXP Enterprise POS?
In the fast-paced cruise environment, service speed and personalization are key to guest satisfaction and revenue growth.
MXP POS addresses these needs by providing a unified solution that:
- Empowers the crew to serve faster, upsell smarter, and gain more time to create memorable guest experiences.
- Streamlines onboard operations with one system for all outlets and devices.
- Drives profitability by connecting service excellence with intelligent sales insights.
Top Features
A single POS powering all onboard sales.
Unified Sales Platform
Mobile, fixed, and offline-capable POS devices ensure smooth operations across the ship
Smart Self-Service Options
Guests can browse, order, and pay via kiosks or their own devices using the Digital Menu or MXP365 Guest App
Real-Time Synchronization
Live data exchange with PMS, culinary, and supply chain systems guarantees accuracy and efficiency
Flexible Promotions & Packages
Automatically manage discounts, bundles, status rewards, and time-based offers to maximize sales and eliminate error-prone manual processes
Instant Guest Insights
Access guest photo, VIP status, package information, associated travelers, allergies and more directly at the point of interaction
Multilingual & Multi-Currency
Serve global guests with dynamic tax and pricing rules by location
Centralized Management
Configure prices, outlets, and analytics fleet-wide from a single control center
Intuitive, Modern UI
Simplifies training and boosts staff confidence with easy navigation and built-in product information
Offline Reliability
Continuous operation even with limited connectivity ensures uninterrupted sales
Your Benefits
Smarter service. Stronger sales. Happier guests.
Service Excellence
Faster, more personal interactions elevate the onboard experience
Revenue Growth
Intelligent upselling, cross-selling, and self-service channels increase onboard spend
Operational Efficiency
One platform simplifies workflows and reduces training time
Guest Empowerment
Self-ordering and multilingual menus provide freedom, convenience, and better insight while showcasing products with appealing images that inspire customer interest and increase demand
Benjamin Mitschke
Product Manager POS
“MXP POS transforms everyday operations into effortless excellence - empowering your team to sell with confidence.
With instant access to guest preferences, the crew can deliver exactly what guests want, anytime, anywhere - in person, at kiosks, or through mobile devices. Powered by the MXP Enterprise Platform, your team can focus on what truly matters: the guest experience. Confident. Professional. Seamless.”
Ready to Unlock New Revenue Potential?
MXP POS transforms onboard sales into a connected, data-driven experience - empowering the crew, delighting guests, and unlocking new revenue potential across the fleet.
Frequently Asked Questions (FAQs)
MXP POS is hardware-agnostic and runs natively on all operating systems. Clients can choose the devices that best suit their needs.
Once the initial structure is defined, all configurations can be managed centrally. Fleet-wide updates take just seconds using the merge functionality, and new business units can be set up instantly by cloning existing configurations. Automated or manual imports make maintaining items and settings fast and effortless — even for concessionaires, who can manage their own items without requiring direct system access.
Packages allow clients to automate discounts and create bundles. They can be linked to specific accounts or statuses, like VIP, Loyalty, Room Category, or Account Type. There are four main types:
- Unlimited packages – no limits on usage
- Quantity-based packages – e.g., 10 cocktails
- Amount-based packages – e.g., $100 package value worth $120
- Time-based packages – e.g., for Happy Hour
Yes. MXP POS uses tax regions and tax groups, which can be defined at the item level, to manage different configurations based on location. Taxes can be preconfigured according to the itinerary or easily adjusted onboard with a single click. The built-in Sales Tax Report provides all relevant data to simplify reporting and ensure accuracy.
Yes. Prices can be differentiated by account type (Crew, Guest, Company Account), sales outlet, price tier, or day type (Port Day or Sea Day).
It depends on business rules. If employees receive a standard discount, it’s more efficient to manage this through packages rather than separate price lists, reducing maintenance.
No. MXP POS is fully integrated. All configuration and business logic — taxes, gratuities, package discounts, etc. — is managed centrally and applies across POS, Digital Menu, POS API, Order Display, and Kiosk.
Yes. Modifiers or items that shouldn’t be visible to guests can be easily excluded from guest-facing applications.
Absolutely. Menu visibility and order times are fully controllable via POS Enterprise Management.
Yes. Clients can modify all reports to meet specific requirements and can automate them for delivery via email, shared drive, FTP, or print.
Our e-learning courses cover all Mobile POS functions and can be completed before employees start. After completing the e-learning course a consultation session is held to ensure management is confident in the material while discussing department specific workflows and service concepts. Crew members receive on-the-job support during soft launch and go-live period to ensure smooth adoption.