“It was fantastic to be on board the impressive Mein Schiff Relax – TUI’s first ship of the ‘inTUItion class’, accommodating 4,000 passengers. With its slogan ‘Enjoy with all senses,’ the experience truly lived up to its promise!” highlights Hannes Lindthaler, CEO of MXP, about his recent voyage.
The teams from MXP and TUI were on board implementing the MXP365 guest mobile/web solution for the ship’s first voyage and collaborating on the next generation of innovative features.
The cutting-edge cloud-based MXP365 mobile/web solution consolidates all software required for a seamless, end-to-end digital customer journey in a single platform, including close-to-real-time two-way data replication between the Cloud and all ships.
Pre-cruise, TUI already uses MXP365 for all ships. After the Mein Schiff 7 last year, the Mein Schiff Relax was the second new-build in less than a year using MXP365 right from its launch. The other six ships in the fleet will receive MXP365 during 2025.
“For the first time, a single solution covers six different application areas, greatly simplifying IT and data management. Guests benefit from a consistent and full-featured digital experience. Besides the native phone app, cruise lines can embed MXP365 on their website for pre-cruise sales, online check-in, data enrichment and AI powered self-service. Onboard, the same solution also provides self-service kiosks, iTV and digital signage.
MXP365 is a fantastic multi-purpose tool aimed directly at the priorities of cruise lines” concludes Hannes Lindthaler.
MXP is the award-winning and innovative software partner for the global cruise industry, delivering the leading MXP Enterprise Platform designed specifically for cruise operations. With over 400 installations across more than 60 cruise brands, MXP has become the go-to solution for increasing revenue, enhancing the guest experience, and supporting end-to-end operations onboard and ashore.
For more information, please contact:
Johanna Schaupp, Senior Digital Marketing Lead
Email: info@mxp.com
Phone: +43 316 225 942
🎥 Watch the video message from Hannes Lindthaler, CEO of MXP, after his visit on board the Mein Schiff Relax.
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