With the MXP365 digital customer journey, guests can now invite friends to visit the ship. This feature is available pre-cruise and during the cruise. With the invitation, visitors self-register online. An automated workflow approves the request. At the ship, the digital visitor list streamlines check-in.
The MXP Visitor Management provides an end-to-end process for self-registration, approval, digital visitor passes with port and pier profiles, automated port agent communication, and streamlined visitor handling on board.
Key Benefits
- Enhanced Guest Experience – guests can easily invite visitors on board through the MXP365 Guest App.
- Reduced Workload – visitors self-register through the web portal, followed by an automated approval workflow and automatic forwarding of visitor information to the port agents.
- Efficient Group Handling – travel agents visiting the ships can manage their groups, while management of drydock workers for cabins on board and ship access is optimized.
- Compliance – automatic data transfer from the visitor portal to port authorities ensures smooth collaboration.
- Easy Check-In – digital pre-registration accelerates onboarding and enables boarding passes to be stored directly in Google or Apple Wallet.
- Unlock New Revenue – optimize port calls by bringing high-value visitors on board.
The MXP Visitor Web/Mobile Solution enhances operational efficiency, transparency, and guest satisfaction across the entire visitor management process.
About MXP
MXP is the award-winning and innovative software partner for the global cruise industry, delivering the leading MXP Enterprise Platform designed specifically for cruise operations. With over 400 installations across more than 60 cruise brands, MXP has become the go-to solution for increasing revenue, enhancing the guest experience, and supporting end-to-end operations onboard and ashore.
Learn more at www.mxp.com and follow MXP on LinkedIn for the latest company and product updates.