MXP Property Management System

MXP Visitor Management

MXP Visitor Management digitalizes the entire visitor process - from pre-registration to gangway check-in. Integrated into the MXP365 Digital Guest Journey, the web-based solution enables visitors to register online, receive digital passes, and access the ship seamlessly. It supports pre-cruise authorization, QR-based access, and automated approvals, ensuring faster coordination for cruise lines, ports, and crew.

Why MXP PMS Visitor Management?

Efficient visitor coordination is essential for safety, compliance, and guest convenience. MXP365 brings all steps together in one intuitive web solution – minimizing paperwork and improving collaboration between ship and port.

  • Streamlined visitor registration for guests, contractors, and port partners
  • Reduced administrative effort through digital pre-boarding processes
  • Better transparency and coordination between onboard teams and port agents
  • Improved security through verified identities and digital access control

Top Features

Smarter visitor handling - connected, transparent, and secure.

Online visitor registration

Visitors pre-register via the Visitor Web Portal

Automated approvals

Instant email confirmations with digital visitor passes

Smart collaboration

Automatic email dispatch of visitor lists to port agents

Digital visitor passes

Stored in Apple or Google Wallet for fast, secure check-in at the gangway

Efficient group management

Dry dock, service teams, and large groups handled directly online

Predefined instructions

Visitors receive essential information before arrival

Real-time updates

Visitor status is visible to ship and port teams for accurate planning

QR-based digital access

Secure entry supported by MXP Mobile Property Access

Your Benefits

Optimize port calls by bringing high-value visitors on board.

Enhanced Guest Experience

Guests can easily invite visitors on board through the MXP365 Guest App

Reduced Workload

Visitors self-register through the web portal, followed by an automated approval workflow and automatic forwarding of visitor information to the port agents

Efficient Group Handling

Travel agents visiting the ships can manage their groups, while management of drydock workers for cabins on board and ship access is optimized

Full Compliance

Automatic data transfer from the visitor portal to port authorities ensures smooth collaboration

Easy Check-In

Digital pre-registration accelerates onboarding and enables boarding passes to be stored directly in Google or Apple Wallet

Unlock New Revenue

Optimize port calls by bringing high-value visitors on board

Rupert Ramsl

Module Owner & Implementation Specialist

“Visitor handling requires complex coordination between many parties. MXP Visitor Management creates a single digital workflow that connects ships, head office, and ports - reducing manual effort while improving speed, accuracy, and service quality.”

Ready to Unlock New Revenue Potential?

MXP Visitor Management transforms complex, manual visitor handling into a smooth, digital process - enabling faster collaboration between ship and port, and setting a new standard for efficiency and visitor convenience.

Frequently Asked Questions (FAQs)

It’s a digital platform that manages the complete visitor process — from pre-registration to gangway access — connecting ships, ports, and offices in one streamlined workflow.

The solution supports visitor handling for guests, contractors, suppliers, service providers, and port partners — ensuring everyone is registered, approved, and tracked properly.

Visitors register through the MXP Visitor Web Portal, receive instant approval notifications, and get a digital visitor pass for seamless access.

Absolutely! The system supports bulk uploads via Excel templates and group management features for dry-dock, service, or contractor teams.

It replaces spreadsheets and paper passes with one smooth, digital process – improving efficiency, communication, and transparency between ship, port, and office.